Customer Testimonials
I had my car at Don Hattan for an oil change/tire rotation. Kevin Collins was my service advisor and was very informative. I've always had a good experience at this dealership.
I went in today and was greeted by Taylor Fagley! He made me feel secure and like my car was in good hands! I’ve had bad experiences with other dealers when coming to service! Taylor is amazing go to him!
Go to Taylor Fagley! Made us feel secure and safe to bring our cars in for service! Made us feel comfortable! Highly recommend!
It was quick and painless. The waiting area was very nice, so were the staff. Will use them again for my Ford truck. Easy in and out.
A shout out to Kevin Collins. He hooked me up with two sets of tires for my car and pickup, alignment, and oil change. Great friendly service. Also made sure I knew about free tire rotation with purchase of tires. Can't say enough about Karen, always picks me up from work and takes me back to the dealership. Epitome of class.
Dropped in for an estimate on a automatic transmission serve, and schedule for a service time. Due to my busy schedule Tyler was able to fit my car in with a quick turn around, to keep me on my schedule.
Dropped in for an estimate on a automatic transmission serve, and schedule for a service time. Due to my busy schedule Tyler was able to fit my car in with a quick turn around, to keep me on my schedule.
I had an excellent experience buying from Don Hattan Ford. The salesmen were knowledgeable, and professional. I never felt like I had to be on guard, or that they were trying to pressure me into something. They were honest, and transparent. My salesman, Kyle, was awesome. I had gone to Don Hattan after having a horrible experience at another Ford dealer (Rusty Eck Ford - do NOT go to them) when buying my wife's car. I went and test drove a vehicle that I was interested in, really liked it, but it didn't have 4 wheel drive which is ...
We were in a time crunch to get an oil change for our class C motor home. We were able to bring it in right away for next day service appt. Tyler Hutto was our service advisor. He was very knowledgeable and very courteous too. We got a call when work was finished and able to head out on an adventure. We would definitely recommend this dealership to friends and relatives.
Great job by Kevin Collins in service! Took care of me and kept me informed throughout. Thank you! Dave T.
The dealership was wonderful to work with. Ford took months to build and get my truck to me . They were good to keep me updated and check on it anytime I asked.
Enjoyed our no hassle experience. A smooth process. Not rushed. Everyone was very pleasant.
Competent, and nice people. Brady is the best . Always a great experience in Park City
Brady was my service writer and he was very professional and personable. I told him the issues we had with our Transverse and he explained thier process on each issue we had which was 3. He kept us updated on our vehicle and arranged a courtesy driver for me twice. He is an asset to Don Hatton. Joe and Trish Klingenberg.
just now NEW Kevin Collins/T957 is a wonderful tech out at Don Hattan he went above and beyond in taking care of me and my vehicle. This dealership does such phenomenal work and always takes cares of their customers 💯🙌. 👏 Thank you Kevin, Job well done 👏 ✔️!✌️👍
2019 Jeep Grand Cherokee. Evan is one of the best representatives I have met at any company to date. I visited Don Hattan Derby on a Saturday as part of my search for my next vehicle. Even though I was not able to land something that day, one thing was clear, my search for 'where' to buy was over and Evan took care of everything else. He meticulously searched inventory and other options to match my requests. All I gave him to work with was vehicle type and monthly payments and he set to work to make it happen. Next business ...
Let me thank Kyle, Tom, Alex and Nick for a great experience while working with me to purchase a 2020 Edge. I'm not the easiest person to deal with but they stayed with me and we got the sell done. My hat's off to you guys. I am a second time buyer and will go back again when the time comes.
I went in unsure of what I wanted to actually buy. I just a knew I wanted a truck. Jamie Davis let me test drive a few and answered all my questions. I hate pressure so I asked that they not call and text me. To just give me time to think. He actually listened to me. I had gone to a couple of other places, and they were relentless with texts and calls. His listening to me and knowing his audience paid off. I went in a week later and ordered a new Ranger. Thanks, Jamie, for an easy ...
I travel out of state to work with Don Hattan every 3 years. I don't even consider trying to deal with people around me. Tom and his TEAM are outstanding and the process is simple.
2018 Ford EcoSport. Nick, sales rep @ Augusta store, was informative, polite, showed genuine concern on getting the right vehicle for us and answered all of questions. Very well done young man. Thad in the business office got the monthly numbers to where we needed to be even with the extended service and oil change programs attached. We are VERY confident we got the best deal in the area for us. They both made the dreaded buying experience not so bad at all. We are more than happy and satisfied. 2nd vehicle from Hattans in 5 years. Will recommend highly.
Worked with David at the Augusta Don Hatton. He was amazing and so helpful. I had so many questions, and he never failed to find the answer! Would shop here again, because of the service David provided
Jamie Davis was awesome to work with and made buying our daughter’s first car so easy. He wasn’t pushy like you find at other dealerships and we will definitely be back!
My wife and I have now purchased our third vehicle from Don Hattan Fora of Augusta. All have been excellent experiences. Kyle Huffman was the sales associate on our latest purchase. He was knowledgeable and patient with all of my questions. The whole process was stress free and the whole staff there was great to work with. I highly recommend this dealership. Thank you!
My new Service Rep. Kevin Collins was very helpful when I took my 2000 Venture Van in for Oil Change and Multi Point Inspection. When the work was complete he shared the next services that need to be completed to keep my older van in good shape! Don Hattan Chevrolet has been my choice for expert and reliable service for all of my vehicles.
Great dealership. Took my son in to buy buy his first car. Mike did a great job of helping us and was very friendly. Thad in finance did an outstanding job of explaining every little detail to him and making sure that we had a good experience. Thanks again Mike and Thad for a great experience!!
Jamie Davis was fantastic to work with! My son was making his first car purchase and Jamie made it so easy and completely hassle-free. No pressure whatsoever, and he worked within the budget.
Jamie made the process quick and efficient, was polite and worked with me to get results.
I purchased a 2019 Ram 2500 last weekend I've been looking for one for two weeks, my plan was just to look but I was offered more them I was expecting out of my truck, also I was extremely happy with Cody he was helpful and treated me well. Thank you Don Hattan for pulling together an awesome team in Derby.
Always greeted when walking into the door by the friendly staff. Never felt pressured or rushed thru the process. Manager greeted us and spoke to us about our trade instead of using the salesman as his mouth-piece. From the time of picking the vehicle that we wanted, to the time we were driving off the lot was much quicker than other dealerships. Finance office was quick, no pressure, seemed to have less forms to sign than others and was also very friendly.
Bought a Used Buick LaCrosse last night from Mike. Great service, friendly atmosphere and much better experience than a typical auto purchase. I would recommend these guys! Thanks from Keith & Linda!
David was great so friendly and knowledgeable on the vehicles I asked about. Great experience.
Cliff and I purchased a truck for our township from Don Hattan in Augusta. David Mares was great! Very knowledgeable, professional, and personable. A great buying experience.
Made the car buying experience easy and seamless. Easy to work with. Friendly and courteous staff. David and Alex were wonderful. Certainly was a "no hassle" experience. Had the right car at the "right price." I appreciated the fact that there was nothing hidden from a pricing perspective. I knew what I was dealing with from the onset of our discussions. That was a welcome relief compared to other dealers in the area.
My wife and I recently purchased a used F350 from Gavin in Augusta and were very pleased with the experience.
Jamie Davis is amazing to work with. He is able to answer any question you have.
Great Customer Service from Mike Poliquin. Communication back and forth through the entire process was key. My new truck was delivered to my home. They really went out of their way to please their customers.
David was amazing he new my situation didn't stop till I drove off with a car for not only space but safety
I had my 2018 silverado serviced today also some minor repair work. Nick Brown was my advisor and he keep me informed. He advised it would be an hour and a half. He was right on. Nick explained all the work they did and then left me with a very clean vehicle.. Don Hatton service department is the best. Thanks Nick.
James has great customer service and really listen to what we were looking for in vehicle
Best experience I?ve had when purchasing a vehicle. Courteous sales and finance associates.
I took my Chevrolet vehicle to Don Hattan for a Safety Recall replacement of the passenger side Takata air bag. I dropped it off at my appointment and they gave me a shuttle ride to work and came and picked me up when the repairs were finished. The entire experience was very pleasant! Thanks again Don Hattan Chevrolet!
Complete car care including wash & vacuum. I prepaid with vehicle purchase and there was no out of pocket expense today. This service is appropiately called "The Works"!
I work with Tony(the best IT guy ever) but I'm in the service department. I had a problem with my laptop. It was very slow. It was very jerky. I was not able to get my work done which affected our customers getting their vehicles serviced in a timely manor. We talked several times until he understood my concern. I left him my work laptop to work on. I just dropped in on him. He was very polite. He said he might be able to have it done that day. Before he said it may take a couple ...
Service department is always there to get me checked in quickly. Friendly group with a great attitude. Went in today to get my GPS looked and talked to Jamie Davis (Sales) to ask a non-purchase question about something totally unrelated to even buying a car. Jamie was so willing to help, he made a quick call, answered my question and even printed the correct paperwork that I would need. So impressed that I am willing to come in a purchase my next vehicle with him and the Augusta group. Thank you!
Thank you ethan for my first new truck purchase experience. I traded one of my vehicles for the truck but it needed a new battery and ethan drove all the way to my house to bring me a new battery.
The service department treated me very professionally and the work done on my vehicle was completed when promised. They kept me updated via sending texts of the work done and how the inspection went with a cost estimate.
After going to several other Ford Dealerships and being really disappointed and frustrated, to say the least, we stopped in at Don Hattan Ford in Augusta and was greeted by Jamie Davis who was one of the nicest salesman I have ever met. He was extremely knowledgeable, helpful, and patient with me but most of all, he didn’t use any high pressure tactics like the other places we had been. I ended up buying a vehicle that was even nicer and newer than I expected to be able to buy. I was really happy with my purchase and would ...
I have purchased 9 cars from this dealership, We had purchased a toyota from another dealership and the wife just wasnt happy with it. We were so upside down in this vehicle that I didnt think we would be able to trade for a ford edge that my wife had before and really missed the room and the ride. We really stopped in to give Kyle and Thad a hard time but Kyle looked up our trade in value and it had actually went way up so he thought that they could make it work. Well with the help from Kyle, ...
Had an oil change scheduled along with balance and rotation of my tires. Always new people in the Service dept. and this time I had David Simmons as my Service Advisor. I actually appreciated his service and not trying to sell me something I did not need but did offer suggestions, with no pressure. That was something I appreciate and hope to see him on my next service trip there.
Employees were polite and patient. they answered all of my questions to my satisfaction. I will definitely return for future service. Long time service customer.
As a customer for 60 years I took my older auto to locate and fix a leak. They thought it was taken care of. They missed the source and when returned the service advisor David Simmons as well the manager stated that there ethics and customer service were important and requested I Leave the auto and they would find and fix the leak at no cost. It is refreshing to find this kind of service exist today Jim Copeland
Worked with Kyle Huffman, very polite, paperwork was as easy, simple purchase process. Thank You.
Great place to leave your vehicle, or truck,they make sure you are taken care of,coffee,water, or other needs, price is right, even during covid times
I worked with Mike Alemanni on a used vehicle and had a great experience! He and the rest of the Don Hattan crew were excellent! They let me test drive the truck overnight so I could show my wife and be sure we liked it. Absolutely no pressure to buy and Montana the sales manager worked out a good price for us. So ask for Mike Alemanni if your ever in the market for a vehicle! Thanks Don Hattan !!!
Was quick and easy to setup an appointment for my truck. David Simmons the service advisor very helpful in taking care of all the items that needed to be done with my truck even calling me to let me know there was some more things that needed to be done. thank you Dave
Thank you Jamie Davis for making my car buying experience the best ever..looking for a new or used car..give him a try..you won't regret it..love my explorer
The Team at Don Hattan Chevrolet has always done great work for us. This last time the completed the work requested, but had one small issue that required my taking the care back the next day. They found the issue and fixed it at no cost to me.
Bought my used 2014 lincoln throuh Mike Alemanni at the derby dealership. Mike was a true pro, answered all my question was not high pressure, he just wanted me to feel comfortable..He even followed me home with the car!! thanks Mike
Thanks again for everything Leigh Fisher! My wife and I enjoyed and appreciated your help. You were so pleasant to work with and the whole staff was very helpful during our purchase of the 2021 F-150. It was actually an enjoyable, stress free experience during the entire process. You're all awesome and will definitely recommend Don Hattan Ford to anyone looking for a vehicle.
Caleb German helped me with getting my car serviced. He was so friendly at 7am. I was pleased with everything they did. Fast and easy. Thanks again Caleb.
Brady Caspari took care of the issue I was having with my vehicle and kept me informed during the process. Got me back on the road! Thank you, Brady! Kindness much appreciated!
We were traveling from California to Florida and got a service engine light. Called Don Hattan Chevrolet in Wichita and they got us right in. David Simmons was our service advisor and was very helpful, polite and informative. They got us back on the road quickly at a very reasonable price. Even did a free car wash. I would highly recommend them..
Mr Davis was very personable, great to work with. Jamie listened to us in order to put us in the right vehicle for my wife and I. No pressure sales and worked his tail off for us. Great customer service. We have not bought a vehicle yet, Jamie is looking of a specific color suv for us that was not in their inventory at present.
I sold my truck to Don Hatten Ford of Augusta, the pay out was a little rough but my salesmen Jamie Davis keep me informed through the whole process. I would buy from Jamie Davis he get 5 stars from me
Caleb did a great job of having my vehicle serviced and explaining some issues recommended based on the mileage of my vehicle
I took my car for a tune up and was very pleased with the service. Caleb German was very kind and informative. He explained all they did and what I needed to do in the future.
Mike Poliquin at Don Hatten Ford near Augusta helped me find the perfect SUV. He found several that were close but he respected me when I said no. It took several trips to look at new arrivals before I found one to buy.
I bought my truck from Don Hattan and had a great experience. So I went back in search of a car. Joe helped me hunt for a car. He was very attentive and great with follow up. I would recommend Joe and Don Hattan to anyone.
This dealership is great. I've bought two vehicles from them, and never had an issue. Jamie I thank you and the management team for an excellent experience. The customer service at Don Hattan Ford will keep me returning.
Jamie Davis was instrumental to my having a new vehicle that fit me perfect. Jamie was very friendly and knowledgeable and cared. Thank You. Sandra
Jamie Davis was right there willing to help. He found me a car within minutes. Everyone else was helpful as well, Thank You Sandra Keck
A great learning experience in the future of the F-150. I wasn't in the market to purchase as of yet. But, I wanted to find out more regarding the new F-150 and Jamie Davis was very patient, low-pressure and very informative about the new F-150 regarding the new electric future. I will be back to embrace the new technology.
Best experience ever. Bailey Jones was a fantastic salesperson. She was very knowledgeable and very friendly and goes above and beyond for the customer!
Got a heck of a deal on a used Fusion. The finance department suggested a "wheels and rims" package which we bought. 2 weeks later, my son hit a curb, somehow ruining 3 rims and 3 tires. We used the warranty and Nick in service was amazing. I spent 13 years in the car business and have seen good and bad. Don Hattan sales and Nick in service were the best of the best.
There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one of our vehicles to Don Hattan. I can usually do many repairs myself, but don't often have the time. I really appreciate it when the service advisor does not try to "up sell" me on other services but instead, informs me of things they saw and what might be coming in the near future for ...
There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one of our vehicles to Don Hattan. I can usually do many repairs myself, but don't often have the time. I really appreciate it when the service advisor does not try to "up sell" me on other services but instead, informs me of things they saw and what might be coming in the near future for ...
I have used the service department for about 20 years and have always had good service. They have been very good about working with my scheduled and given me rides along with picking up my car for service. The employees are always considered and polite. Brady Caspari was my service advisor this time and I appreciate him keeping me inform of the progress and had someone pick me up, when the car was ready.
Mike and Jaime were wonderful to work with buying a vehicle. Mike went the extra miles to bring a car to examine and took us to see/drive another one. Jamie took over when Mike was not able to help us and also was a great help and made it nice to deal with. Finance Manager Thad explained everything very well making the transaction smooth. Very pleasant to do business with.
We always seek service at Don Hattan Ford in Augusta. We have purchased four cars from them. They take the time to show us what accessories are available for our Fords, and how to operate them. Service has always been great! A special thank you to Jamie Davis for the special consideration.
Mike Alemanni at the Derby store was great & he had to work for his money too with me! It took me forever, several months, to decide on something but Mike was great the whole way thru! Very easy to talk to, sense of humor, if he didn't know the answer, he found out! I would definitely go back & ask for Mike if I'm ever in the market again! Thanks Mike! 😊
So long story short. I was looking for a new Chrysler Pacifica and had some pretty rough experience with transparency at the two dealers I had shopped at. I found a used limited, which was actually a higher trim level then I had been looking but loved the van. The van was on their lot in Augusta. I sent in an inquiry on Sunday not expecting to hear back until Monday. About an hour later Evan responded to me and answered a few questions and offered to bring it to the derby lot because I was in Wellington which was ...
Great no pressure buying experience. Jamie Davis was excellent to deal with and is someone I would consider a good friend now. Also I might add the whole staff at at Don Hattan Ford in Augusta was pleasure to deal with. 😎
Jamie Davis was very helpful in the purchase of my F-350. I wasn't used to the no-haggle type of purchasing a vehicle, but the pricing was very fair according to my research. The sales department was very helpful along with the finance department even though I ended up getting my own financing.
If you want an efficient and smooth vehicle buying experience go see Leigh, she will take care of you!! This was by far the best buying experience I have ever had!!!
My old truck had recently quit working and was going to be too expensive to repair. I called Don Hattan and spoke with Tom. He took down all my information and with the finance officer found a vehicle that I could afford. Tom brought my 2018 Jeep Compass to me even though I live 20 miles away for a test drive. Tom answered all my questions and was a joy to work with on my used car purchase. He is an exemplary employee and went above and beyond to make my car purchase enjoyable. If you need a new or used car ...
Leigh Fischer was our sales person. She listened to what I wanted in a used vehicle and my price range. She didn't waste my time looking at vehicles that didn't fit my criteria. She knew the inventory well and showed me the two SUVs that met my criteria. Once I made my decision, she had the Rogue ready and waiting for me the next day when I called her and told her I would be buying it. Thad in Finance was also very helpful and didn't try to "hard sell" me any extras. He explained ...
This was probably the most relaxed and actually enjoyable vehicle purchase I've made over the last 30 years. Leigh Fisher was our sales person and she listened carefully to my criteria for a vehicle. She did not waste my time by showing me or trying to pressure me into accepting "less" features. Very honest and very knowledgeable regarding the inventory at the Augusta dealership. The next day when I called to let her know I wanted to buy the Rogue Sport, she had everything ready when we arrived. Thad in Finance was also friendly and helpful even though ...
We worked with Christian on financing our new truck - he was awesome as well as Aaron our salesperson . We laughed and had a great time with him - he was beyond pleasant and made the purchasing of our vehicle extremely enjoyable!!
Great dealership to work with. Very friendly and courteous.
I had a very busy day ahead of me, Chris Upton was complimentary & efficient. He made my day with his customer service & a new car!!
No Pressure from the dealership and was very helpful.
Great experience with the Don Hattan Service Department and how they handled resolving a problem we were having with a warning light. We tow our F150 behind our RV. For safety reasons we added a Demco braking system to the truck which was installed by the RV dealer. We were having problems with the interface between our F150 and the Demco product causing the warning light to keep coming on. The Don Hattan Service Department actually called Demco and worked with them until the problem was resolved. It ended up not being a Ford problem at all. I’ve never ...
They are always friendly and courteous, but they also took the time to make sure I was getting the most out of my maintenance plan warranty!
This my second car that I have purchased here and I am pleased with the treatment from all concerned in my purchasing experience. I would certainly return next time I am interested in trading autos.
This is our second truck purchase from Don Hattan and it was a wonderful process. Bailey is our gal for sales and Thad was terrific in finance as well. Each person we had contact with was kind and exceptionally knowledgeable about their vehicles (and all those buttons)! We appreciate you!
Kevin was our salesperson and he was great. Easy to talk with and wasn’t pushy. Everyone at the dealership was very nice checking to see if we needed anything Very pleased with our experience
Don Hattan is always a great experience . They always put the customer first in everything they do. You can't find service like this just anywhere. It starts with attitude and everyone at Don Hattan has a great attitude.
My wife and I were looking for and bought an Eco boost Ford 150 Crew Cab. Mike Poliquin answered the phone and met us with what we looking for. We had been shopping online and had planned on driving to Salina to look at several trucks but we had everything we needed at a better price right next door. The purchase was the easiest, fastest and least pressure we have every had in over 40 years of car buying! Mike called to check on us the day after we picked it up to see if we had any questions or problems. I ...
Leigh Fisher was outstanding when our son and daughter-in-law were looking for a pick up. Leigh was friendly and professional allowing them to make a decision, volunteering information and advice in a helpful manner. Her integrity was evident. Thad, was helpful with the financial needs and worked with our family to purchase their vehicle all within their budget.....Thx Leigh, Thad and Crew
I bought a 2009 Ford Mustang GT from Don Hatten Ford in Augusta Kansas today on March 4th 2021. From my first contact with this dealership 4 days ago to the final handshake before driving home the process and people at Don Hatten Ford were simply the most helpful honest professionals I have done business with. My contact for my day of purchase was Jamie Davis today who drove over an hour to pick me up in Cheney, about a 50 mile or more drive. He was prompt and friendly as we drove back to the Ford dealership, I was able to drive my ...
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