Customer Testimonials
Kaden did a great job! If he did not have the answer he got the answer. Very professional. Was a great buying experience with Kaden!! Highly recommend
Don Hattan Ford in Augusta is a great place to buy, sell or trade a car. We just bought our 3rd car from them. Hogan Lovelady was very friendly and informative. He and Thad made the process of buying and trading in our vehicle simple and fast. They also have a great service department. Which we have used for many years since buying our vehicles from them.
Very friendly folks, no pressure, will definitely buy from Don Hatten again!
Gracias a ashley por su buen cervicio al cliente . Mui amable y esplica bien todo me alludo a conseguir mi chevy silverado mui facil y no dure mucho tiempo en la ajencia
WOW! What a great experience. Everyone was extremely friendly and professional! It was nice to do business with them! From the moment I walked in, John Hempel treated me like one of the family! Thanks again!!
I wouldn't take my GMC Terrain anywhere else, everyone is so nice here and Brady was great about explaining things. Thank you so much Brady.
The process was seamless. This is the second time I did business with Don Hattan Ford. The people I interacted with were respectful and professional. There are two Ford dealerships in Wichita. But I rather drive 15 miles to do business with Don Hattan in Augusta. Reputation matters to me.
Brady and Tyler did a great job helping me out! And my car was vacuumed out and wiped down. They were able to my car back to me in a quick time.
We recently purchased a vehicle. Don Hattan was our third stop of the day but the first place we felt like we got good service. Teddy Wilson helped us with a genuine, honest and no hassle attitude, and has followed up with us twice to ask if everything is good with our new purchase. The entire staff there that day was nice and helpful as well. We will definitely recommend Don Hattan to our friends and family!
Don Hattan Ford of Augusta provided a quality sales experience. Teddy Wilson was very easy to work through thesales process. I recommend Teddy and Don Gattan Ford of Augusta, Ks
Kevin Collins got us in and out for oil change.. Very pleasant experience. Enjoyed lunch at Cracker Barrel. Merry Christmas and Happy New Year.
Teddy Wilson, Customer Experience Advocate did a super Job in showing and helping me buy a quality used truck.
We bought a vehicle from Don Hattan Ford in Augusta and it was the best experience we've had purchasing a vehicle. Teddy Wilson was the best....great sense of humor, not pushy, worked with us to get what we wanted. I have already recommended you and will continue in the future.
The best experience we've had purchasing a vehicle.
Just had our 2020 Equinox serviced this morning. The Service Advisor, Kevin Collins, was very helpful and attentive to our needs We highly recommend the dealership.
I dropped my truck off on Wednesday with Tyler Hutto with a transmission problem, Tyler and the entire service department had my truck fixed and back to me by Friday afternoon. Special thanks to the service team for being so fast and efficient! Will always recommend Don Hattan first!
Truck delivered as agreed. Salesman did good job educating me on all the features.
Kevin Collins helped me with my 2007 silverado oil change and tire rotation.he made sure my waiting time was minimal and also gave me recommendations for future service as i requested ,once again,i have received impeccable service from a company i feel very comfortable and confident in.thanks so much Kevin and Don Hattan Chevrolet!!!
Just traded my 2012 Toyota FJ in for a 2020 Ram Laramie and it was one of the easiest stress free car buys I've ever done. Thanks to Mike Poliquin and the team at Don Hatton Ford in Augusta I love my new truck.
Kevin Collins was in charge of my oil and filter change today. He was very helpful, understanding and friendly as well as being very efficient. As usual, I am very satisfied with the results of your service of my vehicle. Thank you for your continuing excellence.
Very satisfying. The sales person was very attentive, listened to my needs, and very straight forward. He was not pushy or demanding. Because of him we bought a car that day and he kept me informed every step of the way until it was delivered.
I have bought several trucks and cars from, Don Hattan Ford, Augusta. Mike Poliquin, is a fantastic salesman. He definitely knows Ford Products, and will get the job done. He does it all from finding the correct vehicle, to financing, and delivery and service. I am sold on, Don Hattan Ford, and Mike.
Mark Kitchens helped me out from the beginning. He was able to show me the problem and how much it would cost to repair my car. I was pleased with the service and the polite service from the employees. I’m sure I will be back. Thank you for all you do to help me stay in my 2007 Cadillac. 🤗
No pressure sales. Fast friendly service. Tom Zachary took excellent care of us got us in the car we wanted. Thad was excellent with the financial end of it.
I had my car at Don Hattan for an oil change/tire rotation. Kevin Collins was my service advisor and was very informative. I've always had a good experience at this dealership.
I went in today and was greeted by Taylor Fagley! He made me feel secure and like my car was in good hands! I’ve had bad experiences with other dealers when coming to service! Taylor is amazing go to him!
Go to Taylor Fagley! Made us feel secure and safe to bring our cars in for service! Made us feel comfortable! Highly recommend!
It was quick and painless. The waiting area was very nice, so were the staff. Will use them again for my Ford truck. Easy in and out.
A shout out to Kevin Collins. He hooked me up with two sets of tires for my car and pickup, alignment, and oil change. Great friendly service. Also made sure I knew about free tire rotation with purchase of tires. Can't say enough about Karen, always picks me up from work and takes me back to the dealership. Epitome of class.
Dropped in for an estimate on a automatic transmission serve, and schedule for a service time. Due to my busy schedule Tyler was able to fit my car in with a quick turn around, to keep me on my schedule.
Dropped in for an estimate on a automatic transmission serve, and schedule for a service time. Due to my busy schedule Tyler was able to fit my car in with a quick turn around, to keep me on my schedule.
I had an excellent experience buying from Don Hattan Ford. The salesmen were knowledgeable, and professional. I never felt like I had to be on guard, or that they were trying to pressure me into something. They were honest, and transparent. My salesman, Kyle, was awesome. I had gone to Don Hattan after having a horrible experience at another Ford dealer (Rusty Eck Ford - do NOT go to them) when buying my wife's car. I went and test drove a vehicle that I was interested in, really liked it, but it didn't have 4 wheel drive which is ...
We were in a time crunch to get an oil change for our class C motor home. We were able to bring it in right away for next day service appt. Tyler Hutto was our service advisor. He was very knowledgeable and very courteous too. We got a call when work was finished and able to head out on an adventure. We would definitely recommend this dealership to friends and relatives.
Great job by Kevin Collins in service! Took care of me and kept me informed throughout. Thank you! Dave T.
The dealership was wonderful to work with. Ford took months to build and get my truck to me . They were good to keep me updated and check on it anytime I asked.
Enjoyed our no hassle experience. A smooth process. Not rushed. Everyone was very pleasant.
Competent, and nice people. Brady is the best . Always a great experience in Park City
Brady was my service writer and he was very professional and personable. I told him the issues we had with our Transverse and he explained thier process on each issue we had which was 3. He kept us updated on our vehicle and arranged a courtesy driver for me twice. He is an asset to Don Hatton. Joe and Trish Klingenberg.
just now NEW Kevin Collins/T957 is a wonderful tech out at Don Hattan he went above and beyond in taking care of me and my vehicle. This dealership does such phenomenal work and always takes cares of their customers 💯🙌. 👏 Thank you Kevin, Job well done 👏 ✔️!✌️👍
2019 Jeep Grand Cherokee. Evan is one of the best representatives I have met at any company to date. I visited Don Hattan Derby on a Saturday as part of my search for my next vehicle. Even though I was not able to land something that day, one thing was clear, my search for 'where' to buy was over and Evan took care of everything else. He meticulously searched inventory and other options to match my requests. All I gave him to work with was vehicle type and monthly payments and he set to work to make it happen. Next business ...
Let me thank Kyle, Tom, Alex and Nick for a great experience while working with me to purchase a 2020 Edge. I'm not the easiest person to deal with but they stayed with me and we got the sell done. My hat's off to you guys. I am a second time buyer and will go back again when the time comes.
I went in unsure of what I wanted to actually buy. I just a knew I wanted a truck. Jamie Davis let me test drive a few and answered all my questions. I hate pressure so I asked that they not call and text me. To just give me time to think. He actually listened to me. I had gone to a couple of other places, and they were relentless with texts and calls. His listening to me and knowing his audience paid off. I went in a week later and ordered a new Ranger. Thanks, Jamie, for an easy ...
I travel out of state to work with Don Hattan every 3 years. I don't even consider trying to deal with people around me. Tom and his TEAM are outstanding and the process is simple.
2018 Ford EcoSport. Nick, sales rep @ Augusta store, was informative, polite, showed genuine concern on getting the right vehicle for us and answered all of questions. Very well done young man. Thad in the business office got the monthly numbers to where we needed to be even with the extended service and oil change programs attached. We are VERY confident we got the best deal in the area for us. They both made the dreaded buying experience not so bad at all. We are more than happy and satisfied. 2nd vehicle from Hattans in 5 years. Will recommend highly.
Worked with David at the Augusta Don Hatton. He was amazing and so helpful. I had so many questions, and he never failed to find the answer! Would shop here again, because of the service David provided
Jamie Davis was awesome to work with and made buying our daughter’s first car so easy. He wasn’t pushy like you find at other dealerships and we will definitely be back!
My wife and I have now purchased our third vehicle from Don Hattan Fora of Augusta. All have been excellent experiences. Kyle Huffman was the sales associate on our latest purchase. He was knowledgeable and patient with all of my questions. The whole process was stress free and the whole staff there was great to work with. I highly recommend this dealership. Thank you!
My new Service Rep. Kevin Collins was very helpful when I took my 2000 Venture Van in for Oil Change and Multi Point Inspection. When the work was complete he shared the next services that need to be completed to keep my older van in good shape! Don Hattan Chevrolet has been my choice for expert and reliable service for all of my vehicles.
Great dealership. Took my son in to buy buy his first car. Mike did a great job of helping us and was very friendly. Thad in finance did an outstanding job of explaining every little detail to him and making sure that we had a good experience. Thanks again Mike and Thad for a great experience!!
Jamie Davis was fantastic to work with! My son was making his first car purchase and Jamie made it so easy and completely hassle-free. No pressure whatsoever, and he worked within the budget.
Jamie made the process quick and efficient, was polite and worked with me to get results.
I purchased a 2019 Ram 2500 last weekend I've been looking for one for two weeks, my plan was just to look but I was offered more them I was expecting out of my truck, also I was extremely happy with Cody he was helpful and treated me well. Thank you Don Hattan for pulling together an awesome team in Derby.
Always greeted when walking into the door by the friendly staff. Never felt pressured or rushed thru the process. Manager greeted us and spoke to us about our trade instead of using the salesman as his mouth-piece. From the time of picking the vehicle that we wanted, to the time we were driving off the lot was much quicker than other dealerships. Finance office was quick, no pressure, seemed to have less forms to sign than others and was also very friendly.
Bought a Used Buick LaCrosse last night from Mike. Great service, friendly atmosphere and much better experience than a typical auto purchase. I would recommend these guys! Thanks from Keith & Linda!
David was great so friendly and knowledgeable on the vehicles I asked about. Great experience.
Cliff and I purchased a truck for our township from Don Hattan in Augusta. David Mares was great! Very knowledgeable, professional, and personable. A great buying experience.
Made the car buying experience easy and seamless. Easy to work with. Friendly and courteous staff. David and Alex were wonderful. Certainly was a "no hassle" experience. Had the right car at the "right price." I appreciated the fact that there was nothing hidden from a pricing perspective. I knew what I was dealing with from the onset of our discussions. That was a welcome relief compared to other dealers in the area.
My wife and I recently purchased a used F350 from Gavin in Augusta and were very pleased with the experience.
Jamie Davis is amazing to work with. He is able to answer any question you have.
Great Customer Service from Mike Poliquin. Communication back and forth through the entire process was key. My new truck was delivered to my home. They really went out of their way to please their customers.
David was amazing he new my situation didn't stop till I drove off with a car for not only space but safety
I had my 2018 silverado serviced today also some minor repair work. Nick Brown was my advisor and he keep me informed. He advised it would be an hour and a half. He was right on. Nick explained all the work they did and then left me with a very clean vehicle.. Don Hatton service department is the best. Thanks Nick.
James has great customer service and really listen to what we were looking for in vehicle
Best experience I?ve had when purchasing a vehicle. Courteous sales and finance associates.
I took my Chevrolet vehicle to Don Hattan for a Safety Recall replacement of the passenger side Takata air bag. I dropped it off at my appointment and they gave me a shuttle ride to work and came and picked me up when the repairs were finished. The entire experience was very pleasant! Thanks again Don Hattan Chevrolet!
Complete car care including wash & vacuum. I prepaid with vehicle purchase and there was no out of pocket expense today. This service is appropiately called "The Works"!
I work with Tony(the best IT guy ever) but I'm in the service department. I had a problem with my laptop. It was very slow. It was very jerky. I was not able to get my work done which affected our customers getting their vehicles serviced in a timely manor. We talked several times until he understood my concern. I left him my work laptop to work on. I just dropped in on him. He was very polite. He said he might be able to have it done that day. Before he said it may take a couple ...
Service department is always there to get me checked in quickly. Friendly group with a great attitude. Went in today to get my GPS looked and talked to Jamie Davis (Sales) to ask a non-purchase question about something totally unrelated to even buying a car. Jamie was so willing to help, he made a quick call, answered my question and even printed the correct paperwork that I would need. So impressed that I am willing to come in a purchase my next vehicle with him and the Augusta group. Thank you!
Thank you ethan for my first new truck purchase experience. I traded one of my vehicles for the truck but it needed a new battery and ethan drove all the way to my house to bring me a new battery.
The service department treated me very professionally and the work done on my vehicle was completed when promised. They kept me updated via sending texts of the work done and how the inspection went with a cost estimate.
After going to several other Ford Dealerships and being really disappointed and frustrated, to say the least, we stopped in at Don Hattan Ford in Augusta and was greeted by Jamie Davis who was one of the nicest salesman I have ever met. He was extremely knowledgeable, helpful, and patient with me but most of all, he didn’t use any high pressure tactics like the other places we had been. I ended up buying a vehicle that was even nicer and newer than I expected to be able to buy. I was really happy with my purchase and would ...
I have purchased 9 cars from this dealership, We had purchased a toyota from another dealership and the wife just wasnt happy with it. We were so upside down in this vehicle that I didnt think we would be able to trade for a ford edge that my wife had before and really missed the room and the ride. We really stopped in to give Kyle and Thad a hard time but Kyle looked up our trade in value and it had actually went way up so he thought that they could make it work. Well with the help from Kyle, ...
Had an oil change scheduled along with balance and rotation of my tires. Always new people in the Service dept. and this time I had David Simmons as my Service Advisor. I actually appreciated his service and not trying to sell me something I did not need but did offer suggestions, with no pressure. That was something I appreciate and hope to see him on my next service trip there.
Employees were polite and patient. they answered all of my questions to my satisfaction. I will definitely return for future service. Long time service customer.
As a customer for 60 years I took my older auto to locate and fix a leak. They thought it was taken care of. They missed the source and when returned the service advisor David Simmons as well the manager stated that there ethics and customer service were important and requested I Leave the auto and they would find and fix the leak at no cost. It is refreshing to find this kind of service exist today Jim Copeland
Worked with Kyle Huffman, very polite, paperwork was as easy, simple purchase process. Thank You.
Great place to leave your vehicle, or truck,they make sure you are taken care of,coffee,water, or other needs, price is right, even during covid times
I worked with Mike Alemanni on a used vehicle and had a great experience! He and the rest of the Don Hattan crew were excellent! They let me test drive the truck overnight so I could show my wife and be sure we liked it. Absolutely no pressure to buy and Montana the sales manager worked out a good price for us. So ask for Mike Alemanni if your ever in the market for a vehicle! Thanks Don Hattan !!!
Was quick and easy to setup an appointment for my truck. David Simmons the service advisor very helpful in taking care of all the items that needed to be done with my truck even calling me to let me know there was some more things that needed to be done. thank you Dave
Thank you Jamie Davis for making my car buying experience the best ever..looking for a new or used car..give him a try..you won't regret it..love my explorer
The Team at Don Hattan Chevrolet has always done great work for us. This last time the completed the work requested, but had one small issue that required my taking the care back the next day. They found the issue and fixed it at no cost to me.
Bought my used 2014 lincoln throuh Mike Alemanni at the derby dealership. Mike was a true pro, answered all my question was not high pressure, he just wanted me to feel comfortable..He even followed me home with the car!! thanks Mike
Thanks again for everything Leigh Fisher! My wife and I enjoyed and appreciated your help. You were so pleasant to work with and the whole staff was very helpful during our purchase of the 2021 F-150. It was actually an enjoyable, stress free experience during the entire process. You're all awesome and will definitely recommend Don Hattan Ford to anyone looking for a vehicle.
Caleb German helped me with getting my car serviced. He was so friendly at 7am. I was pleased with everything they did. Fast and easy. Thanks again Caleb.
Brady Caspari took care of the issue I was having with my vehicle and kept me informed during the process. Got me back on the road! Thank you, Brady! Kindness much appreciated!
We were traveling from California to Florida and got a service engine light. Called Don Hattan Chevrolet in Wichita and they got us right in. David Simmons was our service advisor and was very helpful, polite and informative. They got us back on the road quickly at a very reasonable price. Even did a free car wash. I would highly recommend them..
Mr Davis was very personable, great to work with. Jamie listened to us in order to put us in the right vehicle for my wife and I. No pressure sales and worked his tail off for us. Great customer service. We have not bought a vehicle yet, Jamie is looking of a specific color suv for us that was not in their inventory at present.
I sold my truck to Don Hatten Ford of Augusta, the pay out was a little rough but my salesmen Jamie Davis keep me informed through the whole process. I would buy from Jamie Davis he get 5 stars from me
Caleb did a great job of having my vehicle serviced and explaining some issues recommended based on the mileage of my vehicle
I took my car for a tune up and was very pleased with the service. Caleb German was very kind and informative. He explained all they did and what I needed to do in the future.
Mike Poliquin at Don Hatten Ford near Augusta helped me find the perfect SUV. He found several that were close but he respected me when I said no. It took several trips to look at new arrivals before I found one to buy.
I bought my truck from Don Hattan and had a great experience. So I went back in search of a car. Joe helped me hunt for a car. He was very attentive and great with follow up. I would recommend Joe and Don Hattan to anyone.
This dealership is great. I've bought two vehicles from them, and never had an issue. Jamie I thank you and the management team for an excellent experience. The customer service at Don Hattan Ford will keep me returning.
Jamie Davis was instrumental to my having a new vehicle that fit me perfect. Jamie was very friendly and knowledgeable and cared. Thank You. Sandra
Jamie Davis was right there willing to help. He found me a car within minutes. Everyone else was helpful as well, Thank You Sandra Keck
A great learning experience in the future of the F-150. I wasn't in the market to purchase as of yet. But, I wanted to find out more regarding the new F-150 and Jamie Davis was very patient, low-pressure and very informative about the new F-150 regarding the new electric future. I will be back to embrace the new technology.
Best experience ever. Bailey Jones was a fantastic salesperson. She was very knowledgeable and very friendly and goes above and beyond for the customer!
Got a heck of a deal on a used Fusion. The finance department suggested a "wheels and rims" package which we bought. 2 weeks later, my son hit a curb, somehow ruining 3 rims and 3 tires. We used the warranty and Nick in service was amazing. I spent 13 years in the car business and have seen good and bad. Don Hattan sales and Nick in service were the best of the best.
There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one of our vehicles to Don Hattan. I can usually do many repairs myself, but don't often have the time. I really appreciate it when the service advisor does not try to "up sell" me on other services but instead, informs me of things they saw and what might be coming in the near future for ...
There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one of our vehicles to Don Hattan. I can usually do many repairs myself, but don't often have the time. I really appreciate it when the service advisor does not try to "up sell" me on other services but instead, informs me of things they saw and what might be coming in the near future for ...
