We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book value. After talking it over with Michael Alemanni, my wife and I decided to go ahead and try to let them get us in the car, because it is a REALLY nice car. And, to our surprise, we were approved with no down payment and our payments are low enough to not break our budget. We couldn't have asked for better treatment from Miceal, or Don Hattan..
The team at Don Hattan in Wichita are awesome. I dealt with Alex Manzanera and he was great to work with. I felt like I was taken care of and given the best deal I could get. This was the biggest purchase I had ever made and so I was definitely nervous but I left there with a great car and feel great about my purchase, thanks to Alex and his team. The service there is top notch and I would recommend anyone to buy a car from them.
Purchased a car a little over a week ago and I worked with Salesman Alex Manzanera and he was just great! This was my first time purchasing a car through a dealership so I was a bit nervous at first but he took good care of me. I told him exactly what I was looking for and he immediately sent me links of what they had in inventory and we scheduled to test drive the same day. He answered all of my questions, was not pushy at all, very patient, and overall was very caring throughout the entire process. Not to mention I had my almost 2 year old with me and he eventually became a bit fussy & impatient, but Alex was very sweet and got him snacks a couple of times and offered to work from the kids play area which was absolutely convenient. Alex made my first car buying experience very smooth and easy! From the moment I walked through the doors at Don Hattan everyone was friendly and very welcoming. I’m proud to be part of the Don Hattan Family. They provide excellent customer service & I would highly recommend.
By FAR one of the best dealerships I’ve been to hands down! Excellent customer service from Raider Boyle, I’ve been here a couple times for shop repairs. Found my new Dealership! I drive a good hour just for there service and always pleased with there work! Thanks Don Hattan
Love it... the GM shop can do anything... thanks
A business shouldn’t be judged on mistakes made, but on what is done when its brought to their attention. Anytime humans are involved there will be mistakes, don’t get hung up on that. Thank you Nathan Johnston and Don Hattan Chevrolet on showing me why i will always remain loyal to your business. Nathan Johnston has amazing integrity and creates a great experience, no shocker he is the GSM for Don Hattan.This dealership has far exceeded my expectations and i will promote them to anyone looking for a vehicle or service. Thank you again, and thanks for fixing me up with a good solid truck!!!
My fiance and I ran into issues with a car we bought in OK ( we are from CO) and he was basically stranded in Kansas. We ended up at Don Hattan Chevrolet. The service department went above and beyond to help us figure out what was wrong. They also made sure our vehicle was safe and able to make the trip back to CO. Thank you for your help, customer service, and being caring. I cannot say enough good things about this dept.! Special thanks to Raider Boyle he was top notch!
Oscar was very respectful. Gave us all the information we needed to know. Answered all of our questions to the best of his knowledge. He was very professional and had a great attitude.