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We always seek service at Don Hattan Ford in Augusta. We have purchased four cars from them. They take the time to show us what accessories are available for our Fords, and how to operate them. Service has always been great! A special thank you to Jamie Davis for the special consideration.
Mike Alemanni at the Derby store was great & he had to work for his money too with me! It took me forever, several months, to decide on something but Mike was great the whole way thru! Very easy to talk to, sense of humor, if he didn't know the answer, he found out! I would definitely go back & ask for Mike if I'm ever in the market again! Thanks Mike! 😊
So long story short. I was looking for a new Chrysler Pacifica and had some pretty rough experience with transparency at the two dealers I had shopped at. I found a used limited, which was actually a higher trim level then I had been looking but loved the van. The van was on their lot in Augusta. I sent in an inquiry on Sunday not expecting to hear back until Monday. About an hour later Evan responded to me and answered a few questions and offered to bring it to the derby lot because I was in Wellington which was ...
Great no pressure buying experience. Jamie Davis was excellent to deal with and is someone I would consider a good friend now. Also I might add the whole staff at at Don Hattan Ford in Augusta was pleasure to deal with. 😎
Jamie Davis was very helpful in the purchase of my F-350. I wasn't used to the no-haggle type of purchasing a vehicle, but the pricing was very fair according to my research. The sales department was very helpful along with the finance department even though I ended up getting my own financing.
If you want an efficient and smooth vehicle buying experience go see Leigh, she will take care of you!! This was by far the best buying experience I have ever had!!!
My old truck had recently quit working and was going to be too expensive to repair. I called Don Hattan and spoke with Tom. He took down all my information and with the finance officer found a vehicle that I could afford. Tom brought my 2018 Jeep Compass to me even though I live 20 miles away for a test drive. Tom answered all my questions and was a joy to work with on my used car purchase. He is an exemplary employee and went above and beyond to make my car purchase enjoyable. If you need a new or used car ...
This was probably the most relaxed and actually enjoyable vehicle purchase I've made over the last 30 years. Leigh Fisher was our sales person and she listened carefully to my criteria for a vehicle. She did not waste my time by showing me or trying to pressure me into accepting "less" features. Very honest and very knowledgeable regarding the inventory at the Augusta dealership. The next day when I called to let her know I wanted to buy the Rogue Sport, she had everything ready when we arrived. Thad in Finance was also friendly and helpful even though ...
I had a very busy day ahead of me, Chris Upton was complimentary & efficient. He made my day with his customer service & a new car!!
Great experience with the Don Hattan Service Department and how they handled resolving a problem we were having with a warning light. We tow our F150 behind our RV. For safety reasons we added a Demco braking system to the truck which was installed by the RV dealer. We were having problems with the interface between our F150 and the Demco product causing the warning light to keep coming on. The Don Hattan Service Department actually called Demco and worked with them until the problem was resolved. It ended up not being a Ford problem at all. I’ve never ...
This is our second truck purchase from Don Hattan and it was a wonderful process. Bailey is our gal for sales and Thad was terrific in finance as well. Each person we had contact with was kind and exceptionally knowledgeable about their vehicles (and all those buttons)! We appreciate you!
Don Hattan is always a great experience . They always put the customer first in everything they do. You can't find service like this just anywhere. It starts with attitude and everyone at Don Hattan has a great attitude.
I bought a 2009 Ford Mustang GT from Don Hatten Ford in Augusta Kansas today on March 4th 2021. From my first contact with this dealership 4 days ago to the final handshake before driving home the process and people at Don Hatten Ford were simply the most helpful honest professionals I have done business with. My contact for my day of purchase was Jamie Davis today who drove over an hour to pick me up in Cheney, about a 50 mile or more drive. He was prompt and friendly as we drove back to the Ford dealership, I was able to drive my ...
Great service all around left very happy. Take my car there all the time and will continue to do so. Five star service. Thank you
Was very satisfied with with the whole buying experience and the salesman Jamie Davis was easy to talk to and answered any questions that I had.Very professional
I had a great experience here when I was looking for a car, Jamie Davis was the guy helping me and he was awsome, very personable and always was trying to help and explain anything to me. I will definitely be back when it's time for another vehicle.
I bought a Mazda3 through Jamie Davis, who was very helpful. I am very satisfied with my car and the service provided. If I trade in the future, I will return to Don Hattan.
Mike and Gavin Jimenez went out of their way to help me with my purchase of the 2005 Ford F150. When I couldn't get off work to take delivery of the truck, they arranged to have it delivered. When I had a problem with the truck they saw that I was accommodated immediately. They called to check on me and the truck on two occations.
Best vehicle buying experience I’ve ever had. Everyone I dealt with was not only knowledgeable, but friendly. I’m very impressed and satisfied. 10/10!
My first experience with Don Hatton Ford. Upon entering the establishment I was completely blown away. No gongs or human chickens. I was greeted by everyone there while waiting on my sales rep. Tom, thanks again for the more than fantastic deal I received and for being a truly professional sales person. You did what you said you would do and listened and came through on things that were important to me. That's why you'll have our business on any future vehicle we purchase. If your looking to buy a new vehicle, drive the extra mileage to Don ...
We had a great experience yesterday in August, KS. After searching on-line, we were able to find the Ford Ranger with the appropriate trim line on lot. We set up a test drive that afternoon, agreed on great price, and drove away that afternoon in time for dinner. Our customer experience advocate Mike did an outstanding job having the vehicle ready to go, explaining all the features, and assisting with a no-pressure sale. Bravo to the entire team.
Gavin is a low pressure salesman there at Don Hattan Ford. He did a super job at showing us the used '16 Mazda CX-5 that we were interested in, and answered all of our questions. When it came down to negotiate pricing, he respectively took our offer to the sales manager helping us to come to an agreed to price. Now we are loving our new SUV!!! Other sales folks were great too. Didn't care for the sales pitch to buy an unwanted extended warranty... Which if purchased on top of the price we paid for the vehicle, it would ...
I recently purchased a 2017 Ford Fusion at Don Hattan Ford of Augusta, I am very pleased with my purchase and I believe I got a great value with this car. One of the most pleasing things about the purchase process was my experience of dealing with and being helped by JOE BRUNNER. The sales person that helped me with the purchase. I cannot reasonably think of how he could have been more friendly, helpful and courteous. He went the extra step to take the time not only show me the advanced features of the Fusion, but how to use them. ...
Wonderful folks to work with! I’ll be back to trade again in the future. Joe, Kyle, and Thad are first rate in the sakes and finance departments.
Came, in as a repeat customer, Very happy with the service, this time. I really Appreciate Christian Jensen!!! Awesome! Thanks, We will definitely be back!
Less than an hour to have my oil changed, tires rotated and the car washed. Clean waiting area with coffee minus the snacks they said were available. Thank you Don Hattan. I’ll be back.
Great place to buy a car. Everyone was nice and polite made you feel very welcome. Answered every question I asked and went over every feature that my car had to offer.
Found the perfect car for my needs. Olivia Klein went out of her way to get us the one we wanted. The car we looked at online was in Augusta and she drove us there. She had me drive it back and I fell in love with it. She worked it out so we could drive it home that night.
Purchased a new truck from Don Hattan in Park City, Kansas. Nick Brown was really great to work with. During price negotiations he took the time to ensure we understood details of the offer and worked with us to ensure we were satisfied with our purchase. Went above and beyond to get things done. Also, we appreciated Christian Jensen's time and effort helping us with warranty options as well as financing. He really worked to make us a great deal with regard to the warranty and handled all of the paperwork. Great bunch of people to work with. Felt ...
OscarRayo was very kind and helpful, not at all pushy.For first time vehicle purchasers, this was a good and uneventful experience. The finance options were clear and Christian Jensen got us in and out without any problems.
the salesman (Gavin)was very knowledgeable about what they had and the finance guy (Raymond)was extremely helpful with the numbers and getting the best interest rate possible.
Buying my first car and Darin made it simple to decide what I was looking for give me plenty of options. Was able to discuss a deal and warranty for the car on the same day and was able to drive off the lot with my new car within a few hours. Customer service was friendly and was willing to help with whatever questions I had. Definitely would recommend buying from here again.
The entire process was easy, relaxed, and quick ! It was nice to go into a dealership where there was no pressure, and everyone was friendly and very professional ! I would certainly go back to purchase another vehicle. Hats off to Stacy, Raymond, and Don !!! Thanks !!!
My wife and I had been to a couple different Ford dealers, and Don Hattan definitely stood out. Kelly met us on the lot and was very helpful showing us new F-150s. He came across as a friend and not a salesman. He encouraged us to do our research, to test drive other vehicles, and to make the decision that was best for us. When it came time to deal on the truck, Kelly, the sales manager (I didn’t get his name), and Thad (the finance manager), were absolutely fantastic to work with. It was a quick process ...
Don and Stacey were so helpful and such a pleasure to talk with. They gave my daughter and I their very honest opinion on how to handle the situation we were in in current vehicle. Even though we werent able to purchase a vehicle at this time . No doubt, we will return to purchase a vehicle when we can. Don even went the extra mile to give us the name and number to a hail dent repair specialist. It was a great experience and we have been to a lot of dealerships and we definately appreciate this one the most.
I had been looking for a particular car for quite some time and found it on their website, I called to confirm it was still on their lot as we had a distance to travel. Upon arrival we were greeted by Stacy, she was very knowledgeable about the car we were wanting and answered all of our questions. With the help of Don and Raymond we were able to get the car of my dreams. I highly recommend all of them to help you with your car buying needs! Thanks everyone I love my new car! Bill and Yvonne
I just had an easy and positive car buying experience. My better half stopped by the dealership when I was at work looking for an affordable commuter car. He spoke to Geoff, who was very knowledgeable. After I got off work I dropped in to see the car and was created by a nice saleswoman that got Geoff for me. We spoke with the GM Don, who ended up helping us with financing and sent us home in our new car, knowing that we did not have a ton of time as we have a son with medical/ dietary needed ...
I have bought 3 vehicles from them and I was very happy with the customer service and help that they provided each time. They make you feel comfortable buying from them and answer any questions I had.
Jackson, our salesperson, was super friendly & helpful, very easy to talk to. Raymond completed our paperwork & explained it. Would definitely recommend doing business with Don & crew.
Just bought a beautiful car! Stacy, Don and Raymond were helpful, really worked with me and helped me to find my dream car! Highly recommended!
There's nothing I dread more than sitting and waiting while my oil gets changed so when I do go in to get it done I am, admittedly, already in a bit of a "mood", so to speak. I made an appointment, for the first time, at Don Hattan in Derby and when I walked in at the service center the smiling young lady greeted me by name! So, the experience starts off very pleasant. Made me feel like they for sure knew I was coming and would be getting right on with the oil change! And, yep, ...
Went to only look and ultimately purchased an Escape Titanium. Our salesman Darryl Brown was extremely helpful while not being pushy. He gave us a detailed explanation of the operation of the many, many buttons and how to use them. He answered all of the questions that we had and we had many. I would recommend him to anyone wanting a good salesman. I would also like to thank Thad for his help in the finance office. Looking forward to a long relationship with Don Hatten Ford.
This salesmen spent time with me to make sure that I found the perfect vehicle and made the process super easy. He did what he had to do to make my car buying experienice perfect. I would recomend him to anyone for the best car buy out there.
It's been 20 years since i bought a vehicle. The entire experience was painless except for the paper work. I don't remember there being that much 2 decades ago. Computers were to have reduced & eliminated a lot of it. The promises of hi-tech don't always bear fruit. Good people (Stacy Roll & Mr. Williams) to deal with on my purchase. Thanks!
My sons car was overheating. We were looking for a place close to us as we didn't want to drive it very far. We felt Don Hatton was the best choice being the car is a Ford. It is under a service contract, which I have learned is kind of a rip off! Anyway, Nick was the lucky one who ended up taking care of us. In my opinion he went above and beyond what he had to do to be sure the car was repaired at the most fair price for us. He also found there was a ...
I bought a used car in this car dealer. I Encountered a few problem with the car, ofcourse its a used car already, problem arises. Whats GOOD with them is that they will really stepped up on dealing with it and fixed the problem, making you fill that they are dedicated to fixed it and make things right..problem fixed...satisfied customer...Oscar Rayo is a big help....
Alex Manzanera is great 👍 He took the time to look the inventory to find us the perfect truck for us. We will see them again 😁
Purchased a used truck and a used SUV for my daughter. The new dealership is great. Staff is very friendly and helpful! David VanDyke was the salesman on the deal he did an outstanding job ! So glad Don Hattan Took over the Ford Dealership from the previous owners ! Love the changes. They are doing things right!
My husband and I worked with Mike Alemanni in Derby to buy a used first car for our son. He was very personable and patient with us. He was straight forward and got the price down where we wanted it. He answered all our questions and was thorough. We were in and out in two hours with a nicely cleaned up vehicle.
My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark is a true professional answered all of our questions, and was not pushy. Everyone at the dealership was kind and helpful. Don Hattan provided professional service and I would highly recommend them.
We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book value. After talking it over with Michael Alemanni, my wife and I decided to go ahead and try to let them get us in the car, because it is a REALLY nice car. And, to our surprise, we were approved with no down payment and our payments are low enough to not break our budget. We couldn't have asked for better treatment from Miceal, or Don Hattan..
Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and are getting their feet under them at this new Ford dealership in Augusta, Ks.
We’ve purchased six vehicles from Augusta’s location! A 2004 Ford Mustang, 2010 F150, two 2016 Ford Mustangs, 2017 F250, and now a 2012 Ford Focus for our Son. Today Eddie was our salesman and like usual we were taken care of. I particularly like Eddie’s forward approach to selling vehicles. You’re not working with a slimy liar like most lots. We had a slightly different buying experience under the new management but were still able to leave the table mostly satisfied. We will continue to purchase vehicles from this store. Extra thanks to Kyle as well for putting up with our ...
I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door and walked me through the entire process. She explained all my purchase options, took my offer to a sales manager who negotiated my trade in and purchase in an honest, fair, no pressure manner. I left Don Hattan with a nice truck and verbal assurance to call with any issues I might find in my truck.
My husband and I drove several hours to search for a new family vehicle in the Wichita area. Tom Rogers greeted us as we entered the dealership, and offered a very professional experience as we shopped. He was friendly, knowledgeable and didn't pressure us to purchase. We ended up choosing a vehicle that serves our needs, and would highly recommend the dealership and Tom as a salesperson.
Bought new in 2011 , fantastic to deal with if you do your home work. Fun to work with, they bend over backwards to get you the best vehicle with the very best financing. Coming in to get a new truck this year as well. See you soon.
Dave was great to work with, and no pressure! Gave us plenty of options and took the time to explain the various model on the lot. Montana, the Manager on-site was extremely helpful in getting us to a price and payment that worked well. Wherever you shop for a vehicle, you can have the good/bad experience, but I have nothing but good to say about what we experienced here and love the Jeep!
My salesman, Alex, was knowledgable, helpful, friendly, and honest. He set no unrealistic expectations. He came in on his day off to help me finalize the purchase. Chris, in finance, was quick and friendly. I had a great experience there. No pushy people. No pressure while I thought over the purchase. I would recommend Don Hatten Chevrolet to anyone who wants a positive, no hassle buying experience. I love the truck!
My wife and I stopped by Don Hattan Chevrolet on a cold and windy day last week to shop for a new pickup. We were greeted outside the showroom and directed to our internet sales contact, Dave Kampling. To make a long story short, Dave is a cheerful gentleman that we liked immediately. Dave worked diligently to find the truck to fit our needs. We took a test drive, presented our trade-in and left for the day to "think about it". My wife and I decided the the truck we drove was the one we wanted and researched ...
I was greeted by tom rogers when i got out my car today told him what i was looking for and he was very helpful tested a 2013 fusion and bought it sat with me while i was waiting for my paperwork and we talked very nice guy not used to that kind service u get at a dealership everyone i spoke to today were awsome thank you tom i love my car
Buying a car can be an enjoyable experience with Paul. He is knowledgeable and listens to your needs. He will make your experience enjoyable! He is trustworthy and will take care of you!
The Service was great, and i was able to find the right car for me with the help of Paul. He was not pushy, and he perfectly understood what i needed. He was experienced and helpful!
Paul is so friendly and courteous! His experience with used and new cars really shines through. I've never enjoyed buying a car until I bought from Paul. Go see him and you won't be disappointed.
Go in and make sure you ask for Joe Atkinson, he's your man. Took care of us, he got us the best deal, was quick about everything! Want a good deal?, Ask for Joe, he goes the extra mile!
Come out to see Joe at Eddy's Ford of Augusta for your next car purchase, he is very friendly and helpful! I was very pleased with everything overall!
The staff is very friendly and knowledgeable. The salespeople are non commissioned which makes for an easy buying experience. Ask for Bryant, he is trustworthy and will help you find the right vehicle for you!
Noah, Timm and Don were all wonderful!!! Not like any other dealership that I have been to. I would recommend Don Hattan to everybody! Timm even programmed my phone to my car. 🙂
After driving on the lot for my first time I could tell which salesman was going to give me a good feeling and not to just take my money. Christian Jensen worked hard to find what I wanted and kept his word when he told me I would get the money I needed out of my truck. One thing stuck out the most for this dealership, they Wash Your Vehicle after service nice touch Don Hattan it seems simple but it really is a nice touch. The management deserves some nice raves as they also kept their promise that "...
Great place to shop. The staff is very friendly and they offer vehicles at very competitive prices and a great experience. I will recommend them to anyone.
They promised me a free oil change and tire rotation, but I got much more. They gave me extra changes, car wash, vacuumed the car, ladies day which included free massage and free manicure!! The customer service is amazing and make you feel welcomed!
I was greeted by Josh when I arrived. Told him the payment I could do and the vehicle I was wanting. He helped me out. Great team at the Eldorado location.
Randy betzold was great. He made it quick and easy to get the car i wanted and he was really nice. Got us in and out in 2 hours.
I purchased a lower priced car but was still given excellent service. I was treated well and the employees were all very helpful. My car was detailed and looked fantastic when I drove away, a happy camper! Nick Fulton is the man to see when looking for a good used car.
We went in on a whim and came out so happy! What we loves most about this dealership is that their employees do not work off of commission so they were willing to find my family the right vehicle without being pushy! We loved our salesman Kelly! He treated us great and even made our kids laugh.
Candace at the El Dorado office has been such an amazing help for us. She had made the process of buying our Acadia so easy! I used to dread car shopping but after the experience with her and the rest of the team here I don't anymore. I will definitely recommend them to anyone I know who is looking for a new or used vehicle!
I just went in to test drive a car right! No drove away with a New 2015 Sonic LT. The Salesman CJ Morawitz was excellent no pressure and so funny. He was kind, patient and I had an excellent experience at Don Hattan. CJ was very knowledgeable about the vehicle and explained everything on the car to make sure that I had all of the bells and whistles I wanted. Then he went the extra mile to get me the best trade-in ever and keep my payments where I needed them. He set be up with Andy the finance guy and ...
I would recommend Don Hattan, I worked with Kyle and he was simply amazing! Worked with me on pricing, finding me a good quality vehicle, and kept in contact as needed. He's absolutely the Best Salesman there and I know he can help you too, I would recommend asking for him when visiting.
I purchased a 2014 Equinox from don hatton chev.' Frankly one of the main reasons was the knowledge, freindllness and desire to help me. of Scott Lunsford. He was very helpful. I can recommend Don Hatton and Scott if you want a car. Jim Yoxall, Maize Ks.
Nathaniel did an outstanding job making us feel comfortable at the dealership and answered all of our questions. His boss visited with us and was very helpful. The service manager was part of the process as well covering what we could expect from service. Arranging financing was straightforward and simple. Never felt handled or intimidated. We were treated like valued customers. Overall Avery pleasant experience.
I went in to Ford of Augusta and was warmly greeted by Nathaniel. He started with ensuring me he was there to serve me by finding the vehicle I wanted/needed (He's not on commission so he makes money on a sale, rather than on trying to upsell.). I looked at what was available on the lot, but the dealer didn't have exactly what I was looking for ( A low mileage truck, in good condition, for around $12,000.). Nathaniel informed me, he could look at the inventory of some other dealers' lots and arrange to have me look at ...
I purchased a 2008 Silverado Z-71 Crew Cab back in August 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked with me as much as they could to make sure that I got the best deal possible. Low pressure sales and friendly people. I almost felt guilty leaving the lot with my truck because I got such a solid deal. More recently, I tried to purchase a used BMW from them. Although we didn't end up closing the deal, they were open and ...
Jesus and Cody are 2nd to non on customer service and work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!!
I recently purchased a vehicle this month from your dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from the moment I arrived. My salesman Bryan Ellis was friendly, knowledgeable, and great to work with. My trade-in was appraised quickly and at a fair price. The price of my purchased vehicle was the best locally. Financing was able to lock in a very low interest rate to get me to the monthly payment I wanted. You guys far exceeded my expectations and Bryan did a ...
Another A+ visit to Don Hattan's service department! A big thank you to Jeff Henderson, who once again went above and beyond to make sure that what I needed done was done right, done on time, and stayed within my budget. Whether it has been for a routine oil change or my most recent visit for four new tires, I leave completely satisfied with the service and customer service that I have received. I will definitely be back. Thanks! Sara Chambers
To repair my truck longer than expected, but Jeff keep me informed each dayof the activity on the truck. The repair made the motor run like new. Jeff keep me infromed about the repair cost, so no suprise when I paid the repair bill. I fell jeff went the extra mile in customer care. Jeff and JT came in on Saturday morning to finsh up the repair work. I talk to JT about the repair and he took the time to explane the problen and the repair. I fell they both work very hard to privide the great customer service. ...
Bought my granddaughter a pickup to take to college. Everyone there was friendly and very informative. Even at. 106 degrees. A big thanks to Don Hatton and his crew. I especially like the message recliners. Wish I could have brought one home... A satisfied. Customer .......
Overall, it was a good experience. We test drove the car we were interested in & then found a better one listed on line a few days later & went back to see it. The salesman almost lost the deal by trying to tell us that the remaining factory warranty on the car was 50% on parts & labor when it was supposed to be 100% on both. We had our own financing so we weren't there very long. There was some repairs needed on the 3rd row seats, so an appt. was set up to get the work done. Also, ...
The best car buying experience I've ever had. We reached a very fair price over the phone, I came in and drove the vehicle and bought it. No waste of time back and forth haggling, just straight business.
My Husband and I came in to look for a new automotive together.The one that we originally looked at was not going to work with in our finance.So instead of Kyle and Ulysiss turning us away they sat down with us and gave us a few better options.After discussing our option's and want's and concerns in the vehicle that we were looking for,they pulled a few out of there pocket and we Found the one that we liked and that would work for us.I thank them so much for there Knowledge and patience ...
This was a fun experience!!! We were actually just looking, but they offered us a deal that we could not pass up!!! Would definately buy from again!!!
I found a car on AutoTrader that really captured my interest. I called and spoke with Jeremy - lots of times! He was very helpful, responsive, thorough. This was especially important because I live in Gulf Shores, Alabama, and I needed to know a lot about the car before I spent the time, energy, $$ to go to Wichita. Once there, Jeremy took care of me big time - picked me up at the airport (in the car!) and gave me his full attention while I thoroughly "kicked tires and shut doors". I was very impressed with the car ('98 ...
My husband and I visited numerous dealerships in Wichita and surrounding areas all of which thought they knew what we wanted but Kyle helped us find what we were really looking for in a price we could afford. I went to Don Hattan by myself with a baby and 4 year old which it was raining and Kyle offered to drive us around and hold aan umbrella while we were just looking with no guarantee we were going to buy anything. We were very happy with the service from both Kyle and Ulises and will definitely be buying our next vehicle ...
These guys are fantastic!!!! We came in on Saturday and the place was super busy. It looked like all the sales people were busy, so I parked, got out to look at cars, and out of nowhere comes this guy with spiky hair. At first I thought oh dang here is one of those guys you see on tv that sells cars, but when he got to me he said his name was Daylan and was one of the managers, and all he wanted to do was let me know that eberyone was with a guest and that he would ...
We came in just to browse but Chad helped find me a good car for college at a great price. He was very helpful and was always up front with us. Chad is honest and really listened to what we wanted. I would definitely come back to get another car from Don Hattan.
I want to express my appreciation to the management of Don Hattan Chevrolet located at 6000 Hattan Drive, Wichita, Kansas for the excellent service I received. I called to set up an appointment on a Monday morning to request an appointment the same day. Although they were very busy, Matt Bryant made the time to squeeze me for the same day service. Upon arriving at the Don Hattan Service Center, I was met by Matt Bryant who walked me though the process. He ensured that my vehicle was expeditiously taken in for repair and showed me where I could comfortably wait ...
The customer service was amazing. They weren't pressuring me into buy "any vehicle", but the vehicle that best suited my needs. I will definitely be returning!
It was a great experience. We were on the same page as far as everything, price, vehicle,etc. I would recommend this dealership to anyone who wants a easy going atmosphere. They were great on my trade-in, it was a honest and generous offer. I would come back again and probably will for all my needs.
I have used Don Hattan for several years and have always been Very Pleased! They always have gone out of their way to make sure everything was handled correctly, on time, with a smile and have a clean car to drive away. I have sent several friends to buy and everyone was more than happy.
Contacted Don Hattan to find 2011 Camero with moon roof and etc...that we wanted - Seth Boyd took the ball into his own court and proceeded to call and e-mail ended up just ordering a brand new one with the help of Seth, (even though he did reearch and found a couple fitting our description of what we wanted) THANK YOU Again so Much Seth Boyd for being so helpful and Making this happen for The McKenzie's!!!! Great Job, Very Friendly and Professional at what he does, Making people Happy!~ Thanks Again Seth!!!! Russell and Tina McKenzie
Bought my second used car from them. Found the cars online at a great price. They had very good pictures of it. Was pleased with the quick transaction. Have had all my follow up service with the dealership. They even washed my car for me! Would definitively recommend.
